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Privacy notice

At Retail With Clarity we are committed to safeguarding and preserving the privacy of our visitors and customers.

This Notice explains what happens to any personal data that you provide to us or that we collect from you whilst you visit our site, and how we use cookies on this website.

We do update this Notice from time to time so please do review this Notice regularly.


INFORMATION THAT WE COLLECT

In running and maintaining our business, we may collect and process the following data about you:

Information provided by you, for example, personal details when you register for information or make a purchase.  This includes name, e-mail address, contact details, payment details and preferences for receiving marketing communications from Retail With Clarity.  We only collect basic personal data about you which does not include any special types of information or GPS location based information. 

Information collected from your use of the Retail With Clarity website.


WHY WE NEED IT

We need to know your personal data so that we can communicate with you, so that we can provide you with the services and updates you have requested and for record keeping purposes.  We will not collect any data that we do not need in order to provide and oversee this request.

Your website usage data is used to ensure the website is operating effectively, that the content is developed to be relevant to you and to aggregate statistics for the website analytics tool that we use.


WHAT WE WOULD ALSO LIKE TO DO WITH IT

We would like to use your name and email address to inform you of our future offers and similar products, and to inform you of any changes to our business, website, services or goods and products. This information is not shared with third parties for their own marketing purposes and you can unsubscribe at any time via email or the contact form on our website.


HOW LONG DO WE KEEP YOUR DATA

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive marketing communications.


USE OF YOUR INFORMATION

We may need to provide your details to selected third parties (for example IT server providers, government bodies and outsourced collaborators such as virtual assistants and website designers) for specified purposes.  Third parties are required to respect the security of your personal data and process your data within legal guidelines.


STORING YOUR PERSONAL DATA

In operating our business via www.retailwithclarity.com website, your data is processed by our staff in the UK.  We do not provide our own IT servers.  However any third party shall not have access to your personal data unless the law allows them to do so.

We do our utmost to ensure that our server hosts are secure and fully accredited.  Unfortunately, we cannot be responsible for any illegal breaches that may occur.


STORAGE OF PAYMENT DETAILS

We do not store credit card details nor do we share customer details with any third parties.


THIRD PARTY LINKS

On occasion we include links to third parties in our website or in direct communications to you. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.


USE OF COOKIES

Please refer to the Cookie Policy for information about the cookies used by the Retail With Clarity website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.


YOUR RIGHTS

If at any point you believe the information we process on you is incorrect you can request to see this information and, if required, to have it corrected or deleted.  Information requests may be subject to a small access fee.

If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).


CONTACTING US

Address: Retail With Clarity Ltd, 221 Sandpit Lane, St Albans, AL4 0BT

E-mail: claire@retailwithclarity.com